Remember the trust fall scene in the 2004 comedy classic, “Mean Girls” where Miss Norbury (Tina Fey) holds a rally for the students to apologize for their wrong doings? After each girl apologizes, she falls backwards into a crowd of students as a symbol of trust. Wouldn’t it be cool if your team could trust YOU when they fall?
IT Spend is one the rise. Companies are investing in the cloud and equipping managers and their teams with the skills needed to run those applications. But, are we also giving greater consideration and bigger budgets to the soft skills training necessary to turn that utility into actual productivity?